Privacy Policy

What This Page Covers

HVAC Cheney is a heating and cooling company working in Cheney, WA and the surrounding area. This website is here to tell you about our work. It does not sell anything, take payments or ask you to sign in.

This policy explains what the site records when you visit and what happens to the details you give us when you call.

What the Website Records

Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, browser type, the pages you looked at and the time of your visit. We use this to keep the site working and to spot problems. We do not use it to figure out who you are.

Cookies and Basic Analytics

The site may use a few basic analytics cookies. They show us things like which pages get read and roughly how people find the site. That helps us decide what to write and what to fix.

You can block or clear cookies in your browser settings. The site will still work if you do.

What You Tell Us on the Phone

The only way to reach us is by phone. When you call, you choose what to share. Usually that is your name, your address, a callback number and what is going on with your furnace, air conditioner or heat pump. We use it to give you a quote, schedule a visit and get the right tech and parts to your home.

Who Sees Your Information

We do not sell your information or rent it out. We only share it when it is needed to do the job, such as with a supplier ordering equipment for your home or a utility processing a rebate you asked us to help with. We may also share it if the law requires it.

Keeping It Safe

We keep customer details limited to the people who need them to do the work. No system is perfect, so we keep only what the job calls for and handle it with care.

Changes and Questions

We may update this policy as the site changes. The current version will always be on this page.

If you have a question about your information or want us to update what we have on file, talk to us at (509) 309-8324 and we will sort it out.