ServicesHeat Pumps
Heat Pump Installation and Repair in Cheney
We install and fix heat pumps that heat your home in winter and cool it in summer. The wiring gets sized right, refrigerant gets handled by the book, and the outdoor unit sits where snow and ice won't cause trouble. You get a written quote before anything starts.

Heating and cooling from one unit
A heat pump makes no flame. It carries heat from one place to another. On cold days it draws warmth out of the outdoor air and delivers it inside. On hot days it reverses and pushes indoor heat outside, the way an air conditioner does. Today's cold-climate units keep heating when it is in the teens or colder, which counts for a lot in a Cheney January.
Plenty of homeowners hold on to their gas furnace and set a heat pump next to it. The heat pump carries most of the year, and the furnace takes over on the harshest days. Others switch to all electric. Once we have seen your home, we will give you an honest answer on which setup suits it.
Safety comes first on every job. A heat pump pulls heavy current and keeps refrigerant under pressure, so we treat both with care. Before we go, the wiring is correct, the charge is correct and the system has been tested.
What you get with the job
- Sizing based on your home
- We look at square footage, insulation, windows and how well your home holds heat. An oversized unit keeps switching on and off; an undersized one runs nonstop through a cold snap.
- Correct electrical work
- We confirm your panel can carry the extra load, then install a breaker of the right size and a disconnect outside. Undersized wire on a heat pump is a fire risk, so we never cut corners there.
- A solid outdoor unit set up off the ground
- We set the outdoor unit on a pad or stand that keeps it clear of drifting snow. It faces so defrost water drains away from walkways and steps rather than freezing where someone might fall.
- Careful refrigerant handling
- We pressure test the line set and draw a deep vacuum before adding refrigerant. Any old refrigerant is recovered, never let out into the air.
- Controls that work with your furnace
- If you keep your gas furnace, we set up the controls so it and the heat pump hand off cleanly instead of fighting each other. While we're there, we also check that the furnace vents safely.
- Help with rebate forms
- We help you file for Avista rebates and federal tax credits on heat pumps, with the model details and paperwork each program requires.
Signs it's time to call about a heat pump
Heating bills keep climbing
Older electric baseboard or an aging furnace can cost a lot to run. A heat pump often heats the same space using less energy.
No real cooling
If summer heat makes upstairs rooms hard to sleep in, a heat pump adds cooling without a separate AC unit.
Ice that won't clear
Some frost on the outdoor coil in winter is normal, and the unit melts it off on its own. A thick block of ice that stays for hours means something is wrong with the defrost cycle, airflow or charge.
Blowing cool air on heat
A short burst during defrost is fine. Steady cool air from the vents while set to heat points to a failed reversing valve, low refrigerant or a control problem.
Breaker trips or burning smell
Shut the system off at the thermostat and the breaker. These are electrical warning signs, and we offer 24/7 emergency HVAC repair for exactly this kind of call.
Steps in a heat pump job
- 1
Call us and we come out
Give us a call and we will pick a time to see your home. Installation and replacement estimates are free.
- 2
Your quote on paper
Before work starts, you receive a written quote listing the equipment, electrical work and anything else involved, so nothing catches you off guard.
- 3
The install
We cover the floors, turn off power at the panel and lock it out before handling any wiring. A typical swap takes a day. Larger changes, such as running a new circuit, may need a second.
- 4
Testing and a tour
We run heating and cooling modes, check pressures, amp draw and defrost, and clean up after ourselves. Before we go, we show you the thermostat and where the shutoffs are.

What moves the price
Every home is different, so we quote after we've seen yours. The price comes down to the equipment and how much prep the site needs. Rebates and tax credits can bring your final cost down, and we'll help you sort out which ones apply.
- Size and efficiency
- Larger homes need more capacity. Cold-climate models that hold output in deep cold cost more than standard units.
- Electrical upgrades
- An older panel may need room for a new breaker, or a full upgrade. A long wire run to the outdoor unit adds labor and material.
- Dual fuel or all electric
- Pairing with an existing furnace adds controls work. Going all electric may call for backup heat strips.
- Site and access
- A tight side yard, a stand to clear snow or a long line set run all change the labor.
Common heat pump questions
Something not covered here? (509) 309-8324
Can a heat pump really heat my house through an eastern Washington winter?
Cold-climate units keep making heat well below freezing. On the bitterest nights, backup heat or your gas furnace helps out. We size the system so your home stays warm without running the equipment into the ground.
Do I have to give up my gas furnace?
No, and many people keep theirs. The heat pump handles mild and cool weather, and the furnace picks up in hard cold. We wire the controls so the switch happens on its own.
Should I worry about ice on the outdoor unit?
Light frost is normal. The unit runs a defrost cycle on its own, and you might see a little steam. If heavy ice forms and stays, set the thermostat to emergency heat and give us a call.
Can you help me get rebates?
Yes. We help you file for Avista rebates and federal tax credits on heat pumps, and we tell you which forms you need and which install records to keep.
Do you repair heat pumps as well as install them?
Yes. We handle defrost problems, reversing valves, refrigerant leaks, capacitors and control faults. The diagnostic fee counts toward the repair, and you get the price in writing before we start.

Let's talk about a heat pump for your home
Tell us about your home and what you want from the system. We'll come take a look and give you a straight answer on whether a heat pump fits, with the price in writing.